What is process management? Process management refers to the method of aligning processes to the strategic goals of the organization, designing and executing the process framework/architecture, devising and establishing process measurement systems aligned to organizational goals and educating and training managers to handle and execute these set processes effectively.
Planning and administering activities are particularly important to achieve a high level of performance with regard to business processes. They help identify opportunities for improving quality and operational performance and ultimately client satisfaction.
Process mapping, in particular, is an exercise to identify and design all steps and/or decisions in a process in a diagrammatic form, with an objective to continually improve the process. Process mapping and improvement help measure process efficiency, develop new and improved processes, increase customer loyalty through delivered value and achieve sustained success.
This Ritetrac training course will empower you with an in-depth understanding and knowledge of process management, including process mapping and improvement. The knowledge and skill gained through this course will help you play a vital role in process management, including mapping and improvement, in your organization, thus demonstrating potential to undertake higher roles and responsibilities within the organization.
This Process Management Certification course will also help you contribute to increase customer loyalty and deliver higher-value through process mapping and continuous improvement, boosting organizational growth and success.
The main objective of this Process Management Certification course is to empower professionals with—
All training courses at Ritetrac Consulting are customizable to suit the professional backgrounds of the training audience. Before each session, the content is reviewed and changes, if needed, are made to the course content for relevance. Training is delivered by an expert, using audio-visual presentations for ease of reference.
Trainee participation is encouraged through group activities and assignments. Trainees are also assigned sample projects to work on during the course of the training. Relevant case studies are also discussed in detail by the trainer.
Courses at Ritetrac Consulting, including this one, follow a unique model called the Do–Review–Learn–Apply Model.
Organizations whose professionals attend this Process Management Certification course will benefit as follows:
Professionals undertaking this Process Management Certification course will benefit as follows:
The Process Management Certification course covers the following topics regarding process management, particularly mapping and improvement:
Module 1 – Overview
Module 2 – Types of Benchmarking
Module 3 – Benefits of Process Mapping
Module 4 – Charts/Tools in Process Mapping
Module 5 – Process Mapping Methodology
Module 6 – Importance of Process Improvement
Module 7 – Lean Process Improvement Techniques
Module 8 – Process Mapping and Improvement Challenges
March 20th,21st,22nd,23rd and 24th 2023
April 24th,25th,26th,27th and 28th 2023
N250,000 naira only
Payment Details Bank: Guaranty Trust Bank Plc
Account Name: Ritetrac Consulting Nigeria Ltd.
Account No: 0023331797