The Best Balanced Scorecard Professional Certification Program in Nigeria

Program Outline

Balanced Scorecard Professional Certification can be gained via a 4 months  BSP Certification online training (plus exam) or by first taking the 2 months  BSP Certification Part 1  (Foundation course) and then later adding the 2-months BSP Certification Part 2  (Practitioner )course (plus exam)


Program Learning Objectives

The program is designed around practical techniques and templates, real-life case studies, and time for participants to practice what they learn with support from experts.

Participants will learn how to:

  • Articulate the six steps needed to build a scorecard system and the three steps needed to implement these systems
  • Explain the evolution of measurement and strategic management systems
  • Identify reasons for adopting a balanced scorecard system
  • Anticipate challenges that need to be overcome
  • Contrast the differences and similarities in scorecard systems for different organizations
  • Utilize an organization assessment to set vision, mission and strategy
  • Define strategic themes and results
  • Develop Strategic Objectives and a Strategy Map
  • Define performance measures, targets and thresholds
  • Developing Initiatives and a prioritization plan
  • Identify and understand the three implementation steps of Automation, Cascading and Evaluation
  • Use software to communicate performance information
  • Cascade the scorecard throughout the organization
  • Using scorecard information to improve performance
  • Overcome the challenges of integrating balanced scorecard systems with other enterprise-wide systems
  • Apply the BSC to an organization’s needs making it relevant to company-specific issues









Balanced Scorecard Professional Certification Part 1: Intro to the Balanced Scorecard


Module I. Introduction

Module II. Overview of the Balanced Scorecard (BSC)

  • Introduction to performance management and measurement
  • Balanced scorecard history
  • Reasons for undertaking a balanced scorecard project
  • Advantages of using BSC performance systems
  • Contrast private sector and public agency use of scorecards
  • Key questions the BSC seeks to answer
  • Sample BSC performance measures
  • The Nine-Step Methodology for building and implementing a balanced scorecard project
  • Anticipate challenges of scorecard systems
  • Indicators of successful projects

Module III. Building the Balanced Scorecard

  • Step One: Assessment – Utilize an organizational assessment to set vision, mission, and strategy
  • Step Two: Strategy – Identify customer groups and develop the Customer Value Proposition


Module III. Building the Balanced Scorecard (Continued)

  • Step Two: Strategy – Develop Strategic Themes and Strategic Results
  • Step Three: Strategic Objectives – Develop strategic success drivers
  • Step Four: Strategy Mapping – Develop cause- effect relationships among the objectives
  • Step Five: Performance Measures – Derive Strategic Measures, targets, & thresholds



  • Step Five (cont’d): Performance Measures – Derive Strategic Measures, targets, & thresholds
  • Step Six: Strategic Initiatives – Define criteria for Selecting and prioritizing Initiatives

Module IV. Implementing the Balanced Scorecard

  • Implementation issues
  • Align strategy and work throughout the organization
  • Collect, verify and validate performance data
  • Transform data into information
  • Software options for managing performance information
  • Develop an internal and external communication plan
  • Cascade the scorecard throughout the organization
  • Employee motivation
  • Link strategy to resource decisions
  • Link performance to rewards
  • Scorecard roll out, training, and change management
  • Utilize performance information to improve organization performance

Module V. Next Steps

  • Integrate the scorecard with other enterprise management and information systems
  • Share best practices

Module VI. Getting Your Scorecard on Track

  • Overcome obstacles and challenges within your organization
  • Continual review of Integration with other enterprise management and information systems
  • The role of consultants
  • Time and schedule estimates
  • Develop an Action Plan based on your organization’s readiness

Balanced Scorecard Professional Certification Part 2: Advanced Balanced Scorecard


Module 1: Evaluation to Assessment

  • Best practices and terminology review related to Steps Nine and One of the Nine Steps to Success
  • Common Evaluation & Assessment challenges
  • Small group facilitation primer
  • Case Study Exercise: use various small group facilitation techniques to identify case study scorecard development issues and problems

Module 2: Advanced Strategic Foundations Development

  • Review of Steps One: Assessment and Step Two: Strategy best practices
  • Analyze, identify and correct poor strategic foundation design
  • Migrate from other planning models to the balanced scorecard
  • Anticipate Various pitfalls associated with poorly designed strategic themes and perspectives
  • Case Study Exercise: Revise poorly designed strategic foundation elements

Module 3: Advanced Objective & Strategy Map Development

  • Review of Step Three: Strategic Objective and Step Four: Strategy Map best practices
  • Facilitate the correction of poorly designed objectives and strategy maps
  • Case Study Exercise: Revise poor strategic objective and strategy map design & development facilitation

Module 4: Advanced Performance Management –

Measure What Matters

  • Review of Step Five: Performance Measurement best practices
  • Utilize several frameworks, such as the Logic Model, the Decision Model and the Critical Question model, to develop a family of potential measurements for each objective
  • Identify and correct problems associated with poorly selected measurements
  • Exercise: Practice using the logic model to develop meaningful measurements for various objectives
  • Module 5: Measurement Definition, Implementation & Visualization
  • Advanced measurement definition: ratios, frequency & accuracy requirements
  • Develop “roll up” measurements and indexes
  • Set targets & normalize data
  • Improve data visualization
  • Case Study Exercise: Identification and correction of poor measurement definition & visualization
  • Module 6: Strategic Initiative Prioritization & Management
  • Review of Step Six: Strategic Initiatives best practices
  • Advanced strategic initiative prioritization techniques
  • Project management primer
  • Case study exercise: practice using a common initiative prioritization technique
  • Module 7: Advanced Scorecard Alignment & Cascading
  • Review of Step Eight: Alignment best practices
  • Build organizational alignment through advanced cascading techniques
  • Advanced Tier 2 scorecard development
  • Build a pilot program at the Tier 2 level without a Tier One level scorecard
  • Develop a Tier Three scorecard and align with an appraisal system
  • Case Study Exercises: Refine Tier 2 scorecards and develop Tier 3 scorecards
  • Module 8: Managing & Sustaining a Balanced Scorecard
  • Day-to-day management with a Balanced Scorecard
  • Performance-based budgeting
  • Sustaining a Scorecard
  • Strategy Management Office (SMO) roles & responsibilities

Other details:

  • COURSE FEE: 5,200,000NGN
  • DATES: APRIL 21ST – AUGUST 21ST 2024.
  • Bank: Guaranty Trust Bank Plc
  • Account No: 0023331797
  • Account Name: Ritetrac Consulting Nigeria Ltd.
Open chat
Hello & Welcome to our Whatsapp Support Line
Do leave a message and we will respond asap or call +2349080161515.